Returns

 

 

Returns:

If you are not fully satisfied with your purchase, you may return it within 10 days from your order date. The shoes must be in their original condition and with their original packaging. If the outer soles appear to be dirty, you may not get a refund.
Please note that all delivery fees related to return or exchanges are not covered, and are paid by the customer. You may choose your preferred delivery method, or return the shoes in person to our flagship store in Cluny Court.

For any returns, please contact us at hello@bastidecolombe.com

Exchanges, store credits, and refunds:

After verification of the returned goods, refunds will be made to the same means of payment. Exchanges (within stock availability) and store credits are also possible. Please contact us at hello@bastidecolombe.com for your preference.